Kathleen Joy
De Luna
certified general Virtual Assistant
About Me
I'm a Food Technologist by profession and also a certified General Virtual Assistant. I have decided to pursue a career in the online world because I wanted to care for my child while being able to provide financially for him. While my skills may be of a scientific and technical background, I am confident in my ability to do my duties as a VA.
iNTERESTS
SKILLS
- Email communication and management
- Research and analysis
- Highly organized
- Problem solver and resourceful
- Analytical
- Great attention to detail
Tools & APPS
- MS Office
- Google Apps
- Canva
- Audacity
- Wordpress
- Mailchimp
- Movie Maker
- Trello
- Discord
- Skype
- Zoom
- Airbnb
- Bitly
- Animoto
work experience
VIRTUAL FOOD SAFETY (QA) COMPLIANCE COORDINATOR- Consultare, Inc. Group- May-July 2024
- Drafted quality compliance requirements and SOPS based on CFR 111.17, Climate Neutral Certification and other Food Standards
- Handled a food manufacturing client based in the US for their compliance requirements and Supplier Approval Program
- Prepared minutes of the meeting, calendar invites via zoom
- Corresponded with the client’s suppliers on documentations and technical matters
FOOD TECHNOLOGIST - Rudolf Lietz, Inc.
2015-2020
- Supplier correspondence (foreign and domestic) on technical matters and quality claims via phone and email
- Handled client complaints, quality issues and technical inquiries
- Sales experience
- Prepared market analysis and sales reports of food ingredients
- Supplier and Product sourcing and research
QUALITY ASSURANCE SPECIALIST- Scottland, Inc.
2014-2015
- Supplier and client communication
- Prepared QA reports and handled customer complaints
QUALITY ASSURANCE SPECIALIST- Rustan Supercenters, Inc.
2012-2013
- Supplier and client communication
- Prepared QA reports and handled customer complaints
- Conducted GMP and Product Knowledge Training to Plant and Store personnel
FOOD TECHNOLOGIST - Dee's Gourmet Popcorn
2011-2012
- Handled forecasting, product costing, inventory, purchasing and production planning
